Privacy policy

Who processes your data

• Controller: Marlin Digital S.C.
• Tax ID (NIF): J22562433
• Contact: contact@marlin-digital.com

What data we process and why

Contact form

Name, email, phone (if you provide it), the type of enquiry and your message. We use them to reply to you and, if you ask, to prepare a diagnosis or a quote.

Diagnosis or audit questionnaire (Google Forms)

Name, company or brand, email, phone, website, city and country, the type of business and your answers about your business. We use them to prepare the free diagnosis or audit and, if you ask, a tailored proposal.

Call booking (Calendly)

If you book a call, we process your name, email, the chosen date and time and anything you tell us in the booking, in order to hold the meeting.

WhatsApp, email and phone

If you message or call us, we process the data you give us in that conversation for the same purpose: dealing with your enquiry.

Legal basis

• Your consent, when you send the form or message us.
• Taking pre-contractual steps you ask us for, such as a quote.

How long we keep it

While we handle your enquiry and, afterwards, for as long as needed to deal with any legal liabilities. If you become a customer, for the periods required by law.

Who we share it with

We do not share your data with third parties unless required by law. To provide the service we use providers that act as data processors:

• Web hosting and email: Hostinger.
• Google Forms (Google Ireland Limited), only if you fill in the diagnosis or audit questionnaire. Google may transfer data outside the European Economic Area with the safeguards required by the GDPR.
• Calendly (Calendly LLC), only if you book a call. Calendly is based in the United States and processes data with the safeguards required by the GDPR.
• WhatsApp (Meta Platforms Ireland Ltd.), only if you choose to contact us on WhatsApp. Meta may transfer data outside the European Economic Area with the safeguards required by the GDPR.

Your rights

You can request access, rectification, erasure, objection, restriction of processing and portability of your data, and withdraw your consent at any time, by writing to contact@marlin-digital.com. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Security

We apply reasonable technical and organisational measures to protect your data. The website is served over an encrypted connection (HTTPS). This English version is provided for information; in case of discrepancy, the Spanish version prevails.